Submit a request – Constellation Internal

Please choose your issue below

Subject

Description

Please use this field to provide feature requests, recreation steps for bugs or general feedback. A member of our team will review this information and get back to you as soon as possible.

Team

Please let us know which team you are on!

How often do you use the Projects and Campaign modules?

How well equipped do you feel to deliver successfully on content automation after onboarding and internal handoff, if you were placed on a client call?

Not equipped ○ 1 ○ 2 ○ 3 ○ 4 ○ 5 Very equipped

How easy was it to learn to use the system?

Very difficult ○ 1 ○ 2 ○ 3 ○ 4 ○ 5 Very easy

How easy was it to select the correct templates and backgrounds

Very difficult ○ 1 ○ 2 ○ 3 ○ 4 ○ 5 Very easy

How easy was it to enter offers to match dealer requests?

Very difficult ○ 1 ○ 2 ○ 3 ○ 4 ○ 5 Very easy

How satisfied are you with the quality of the final content produced?

Not satisfied ○ 1 ○ 2 ○ 3 ○ 4 ○ 5 Very satisfied

What quality issues do you encounter most often?

(e.g. wrong background dimension; broken thumbnails, etc.)

How comfortable are you with the escalating product issues when affecting the client experience?

Not comfortable ○ 1 ○ 2 ○ 3 ○ 4 ○ 5 Very comfortable

Please explain any applicable bugs or product issues that have led to customer friction:

If you could change or improve one thing for Content Automation, what would it be?

What’s missing that is absolutely necessary?

Please list and explain any crucial product enhancement or addition requests

Add anything you would like to share that is not covered in the questions above.

General feedback about the platform or content.